We highly recommend having your IMS Solution kit installed by a Certified Installer. Certified Installers are required to perform IMS procedures in strict accordance to IMS Solution™ Installer Code of Conduct, which was designed to provide the highest standards of pre-qualification and installation.
IMS SOLUTION™ INSTALLER CODE OF CONDUCT >
- Installers are required to perform the pre-qualification procedure prior to carrying out any IMS procedure, including but not limited to inspection of the oil filter and removal of the engine sump pan to inspect for debris.
- With the increased prevalence of bore scoring, it is critical that 3.4, 3.6, and 3.8 engines are bore scoped from the sump prior to having an IMS Retrofit or IMS Solution fitted. Any evidence of bore scoring is grounds for immediate disqualification for any IMS procedure. The debris generated from scored bores carries both aluminum and silicon particles small enough to pass though the oil filter, leading to increased engine wear and damage to oil lubricated components including the IMS bearing.
- If any debris is found or the original bearing has begun to fail, the installer can carry out an IMS procedure, however there is no warranty. Extra steps must be taken to identify the source of the debris and minimize the chance of collateral damage from foreign object debris, including the installation of a magnetic drain plug, FilterMag and Spin on Filter Adapter (except on IMS Solution).
- If the original bearing has failed, the Installer will NEVER UNDER, ANY CIRCUMSTANCES perform any IMS procedure.
- Vehicles that fail pre-qualification must be reported to LN Engineering, including the VIN number, current owners name, mileage, year, and model, as any bearing fitted to that vehicle will have its warranty voided.
- Installers must complete the required bearing registration after any procedure is carried out to activate the limited warranty. This includes, but is not limited to, providing documentation that the pre-qualification (including bore scoping) was carried out. The original IMS bearing must be sent in with the registration. Incomplete registrations will not be processed and there will be no warranty.
- To remain a Certified Installer, a shop must retain at least one technician who has attended hands on training carried out by Jake Raby though The Knowledge Gruppe.
- Installers found to not be following these directives will have their status revoked.
- LN Engineering Preferred Installers are not IMS Solution Certified Installers; Certified Installers are selected by invitation only and must undergo training and certification.

